Damaged Removable Storage Manager Database

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Symptoms: Backups failing on Windows 2003 SBS. Event log showed numerous Event ID 98 over several days. Go back through event log to the date backups started failing. Found Event ID 15: RSM cannot manage library CdRom1. The database is corrupt.

MS Knowledgebase 235032


I did not have a good copy of the database to restore and import, so I had to create a new RSM database.  Here are the steps: 
  1. Stop the RSM service
  2. Rename the files in the %SystemRoot%\System32\NtmsData directory
  3. Restarted the server, which recreated the database files
 Note:  If you restart the RSM service, the database files will be created, but in my experience they became corrupt again almost immediately. Notify all users the server will need to be rebooted then once the files are renamed reboot immediately.

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